FAQ's

Online registration and the additional warranty apply to all devices purchased after 2015 – 01 - 01. Here you can find the list of devices for which the additional warranty is applicable.

The terms and conditions and the scope of our warranty services are described in our warranty conditions. Register your device here.

The duration of the additional warranty is three years after delivery of the device, free of charge and without obligation.

You can see for which devices online registration is possible here.

No, unfortunately this is not possible. In the event that we later expand registration to other products, we will inform our customers on this website.

Please read our privacy policy.

Here show you examples of where the serial number is located on the device.

Yes, you can. In such cases, please click “Dealer” or “Other” in the registration form.

Please contact us using our contact form and provide us your new data. 

Please contact us using our contact form and provide us with your successor’s contact data.